To open an issue withing the Periscope Holdings ticketing system, contact us through either:
- Submitting a request directly through the portal,
or - Emailing us at s2g-support@periscopeholdings.com.
A ticket is automatically created when emailing support at s2g-support@periscopeholdings.com.
To Submit a request directly through the Support Portal and create a ticket:
- Access the Portal at https://vendors.bidsync.com.
- Navigate to the Upper Right-Hand Corner and select Submit a request:
- Fill out the available Form:
- Descriptive Subject
- Detailed Description
- Attaching screenshots, or other pertinent information, to provide further understanding
- Descriptive Subject
Updates to tickets are available within the portal, by returning to the Upper Right-Hand Corner, and selecting My activities:
This includes current and past tickets. It requires a registered account:
Notifications about updates are sent out via email to registered accounts and new information can be supplied by responding via email without having to log into the portal.
0 Comments